Effective immediately, FHA single family claim-related remittances must be sent using the “Claim Remittance” feature in FHA Connection.  This feature can be accessed through the FHA Connection by selecting Single Family Servicing, Claims Processing, and Claim Remittance.   Banking information can be entered securely during the one-time cash flow account setup using the Cash Flow Account Setup module in FHA Connection.

This change in the remittance process was announced in Mortgagee Letter 2011-08 “FHA Single Family Insurance Claims Accounts Receivable Subsystem (ARS) Remittances:  Pay.gov Implementation.”  The Guidance and instructions for the new claim remittance process can be found here.