As an independent document preparation company, DocMagic personnel interact with thousands of customers involved in the mortgage origination process, be they mortgage brokers, mortgage lenders or secondary mortgage market purchasers. Indeed, DocMagic will often have some type of relationship with all the parties involved in a particular mortgage loan origination: broker, lender and purchaser. Because of the widespread penetration of our products in the mortgage lending industry, DocMagic can assist greatly to prevent many, if not most, of the problems that create points of friction between mortgage originators. However, many investors are unaware, or otherwise choose to ignore, the benefits of dealing directly with service providers to resolve issues before they arise.

Over the past month, Document Systems, Inc., has received a number of calls from customers inquiring into the prepayment penalty component of the "Points and Fees Test" for Massachusetts' State High Cost Analysis in DocMagic.

Mickie Schafer was selected as Document Systems, Inc.'s ("DSI's") Employee of the Quarter for the first quarter of 2005. This is not the first time that Mickie has been recognized by DSI's executive management team for her superior performance. Previously, she has been designated Employee of the Month and Employee of the Quarter.

Beginning July 1, 2005, customers making California loans will notice an updated California Fair Lending Notice in their loan-closing package. The form was updated primarily to address changes of address for the California Department of Corporations, Department of Real Estate, and Department of Financial Institutions. Another change to the form that customers will notice is that the names and addresses of all of the foregoing agencies will appear on the form. The DocMagic user will have to mark the applicable agency and its contact information so that the borrower may contact that agency in the event of a complaint. If you have any questions about this form, please contact Alan Brisbane, Center Manager at Document Systems, Inc.

All your questions answered. One time. One place. DocMagic demonstrations are conducted online, Monday through Friday. The two-hour sessions are quick, easy and packed full of useful information. All that is necessary for your introduction to DocMagic is an Internet connection and a phone line. As you view the live demonstration via the Internet, our representative will talk you through the power of DocMagic and answer all of your questions. If you require a time outside of our schedule, please contact our Customer Service Department at (800) 649-1362.

For more information, including a schedule of the demonstrations, click here.

Not sure what to input into a particular field of DocMagic? Like what to enter in the "ARM Floor (Min) Rate" field? Did you know that the "Help" menu in the "Worksheet" window of DocMagic may answer your question? When your cursor is in the field about which you have a question, either click on the "Help" menu or hit the "F1" key for quicker access.

Our Technical Support Department has received a number of questions from customers recently, inquiring into why they did not receive a confirmation message after emailing documents to a third party.

In order to keep DocMagic software users better apprised of document changes and additions as they occur, DSI posts listings of all newly created and revised documents. Here is the list of forms created or modified in April, 2005.