Our Technical Support Department has received a number of questions from customers recently, inquiring into why they did not receive a confirmation message after emailing documents to a third party.

Customers should receive a confirmation that an email was sent if mailing documents from DocMagic for Windows. If you do not receive this confirmation, the email address in your DocMagic user profile is incorrect. To correct your address, select Setup -> Set DocMagic Users from the DocMagic menu, select your user ID in the 'User ID' field and click the Read this User button. Modify your email as necessary and then click Save this User. Before sending any further emails, you will need to exit and then restart DocMagic for Windows.

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