For over six years now, DocMagic® clients have been able to order flood zone determinations directly through DocMagic with just a couple of mouse clicks. Despite the success of this simple and seamless flood determination service, we continually monitor our systems and seek ways to improve the service to ensure the highest level of connectivity and automation available in the market. As part of that ongoing effort, Document Systems, Inc. is pleased to announce that, effective October 1, 2005, the new primary, but not exclusive, flood determination provider will be Nationwide TotalFlood Services, Inc. (NTSI). NTSI has been in business for over 15 years, maintains a $10 million errors and omissions policy, and was awarded Certification by the National Flood Determination Association in January 2005. For additional information about NTSI, please visit: www.totalflood.com.

With this change, we will continue to be able to provide the highest level of service that you, our clients, demand and deserve…with no change to the process and no change in price: still just $10 for a basic (non-life of loan) determination and $15 for a life of loan determination, with no extra charge for manual determinations.

A couple of points worth mentioning: (1) we will continue to utilize our current flood providers (National Flood Research (NFR) and U.S. Flood) as back-ups in the event of a system failure; and (2) if for some reason you don't wish to change primary flood determination companies, just call us and ask to speak with one of our customer service representatives.

Please feel free to contact one of our DocMagic Customer Service representatives at (800) 649-1362 if you have any questions.