Printing

Q1.
When utilizing the option to "Automatically Print Documents," can the default order in which documents print be modified?
Q2.
Can DocMagic automatically duplex documents?
Q3.
My printer only has a single paper tray. Can I print all my documents on legal-sized paper?
Q4.
Can DocMagic automatically print more than one copy of a set of documents?
Q5.
The printed text overlaps and appears jumbled. What is the problem?
Q6.
DocMagic appears to be printing, but the printer is not printing. What could be wrong?
Q7.
My company has several printers in the office. Which printer should be used with DocMagic?
Q 1.
When utilizing the option to "Automatically Print Documents," can the default order in which documents print be modified?
A 1.

Yes. In DocMaster, arrange the documents in the order that you would like them to print. Then, select File -> Save Stacking Order. Future worksheets created with the same plan code will print in the saved order, if the Automatically Print Documents option is selected prior to processing.

NOTE: If the worksheet has previously been processed and printed, the option to Automatically Print Documents will only print documents that have been modified since the previous printing.

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Q 2.
Can DocMagic automatically duplex documents?
A 2.

Yes. Select Setup -> Set Printer Options from the DocMagic menu. Then, select Yes for the Duplex Forms if Possible? option.

NOTE: Some forms cannot be printed duplex. Those forms will print single-sided.

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Q 3.
My printer only has a single paper tray. Can I print all my documents on legal-sized paper?
A 3.

Yes. When the option to print is selected, a Printer Setup window appears. Check the Print on legal size checkbox. The selected documents will then be printed on legal size paper.

To set the default for this option, select System -> System Options from the DocMaster menu. Then, in the Printing tab, check the Print ALL forms on legal checkbox.

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Q 4.
Can DocMagic automatically print more than one copy of a set of documents?
A 4.

Yes. When the option to print is selected, a Printer Setup window appears. In the Additional copies field, enter the amount of additional copies that are to be printed.

To set the default for this option, select System -> System Options from the DocMaster menu. Then, in the Printing tab, enter the default number of additional copies to be printed in the Additional copies field.

NOTE: A zero (0) in the Additional copies field prints one copy.

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Q 5.
The printed text overlaps and appears jumbled. What is the problem?
A 5.

Your printer may not be PCL 5 compatible. From within DocMaster, select Options -> System Options and click on the Printing tab. Beneath the Print ALL forms on legal checkbox, select 'Windows Print' from the drop-down box. Click OK and then print the documents again. The documents will now print via your default windows printer driver.

NOTE: This method of printing is slower than PCL Direct. It is recommended that you only use 'Windows Print' if needed.

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Q 6.
DocMagic appears to be printing, but the printer is not printing. What could be wrong?
A 6.

If your printer is on a network, your printer output must be captured and routed through the network. Verify that the printer is on, the cables are connected and the network is functioning properly. If printing is still not functioning correctly, contact your Network Administrator.

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Q 7.
My company has several printers in the office. Which printer should be used with DocMagic?
A 7.

DocMagic will work with most printers. You will want to choose a fast printer that has multiple trays, holding both legal and letter paper, as most document sets contain both legal and letter size forms.

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