Did you know? --- DocMagic's Training and Support is Free!  We pride ourselves in ensuring that our customers are offered all available resources so that they know how to produce compliant documents accurately and efficiently.

The support that can be expected is delivered in many forms, from online articles and tutorials located on our www.docmagic.com website to a team of professionals who will assist a customer with their first document order and continue to be there for any questions the customer may have anytime thereafter.  In addition, DocMagic offers Live Weekly Training Webinars to train customers on the basics of using DocMagic and introduce our latest and greatest enhancements to the DocMagic application.  These Webinars are designed to ensure that forms and documents appearing in a customer's loan package (e.g., predisclosure, pre-closing and closing) are always compliant with applicable federal and state laws and government sponsored enterprises' guidelines.  Click here for a more detailed description of DocMagic's products and services.

DocMagic offers two Live Weekly Training Webinars -one for learning how to generate Closing Documents using DocMagic Online and the other for learning how to deliver predisclosure packages electronically, with Click-Sign capability, using DocMagic Online.

After attending these Live Training Webinars, you will:

• Know how to produce closing documents / initial disclosures using DocMagic
• Be aware of the different delivery methods available, including electronic delivery with Click-Sign capability
• Know how to reduce or eliminate input errors by using DocMagic's built-in audits
• Learn how to use compliance audits and high cost loan analyses to minimize compliance risks and potential exposure to penalties
• Understand how simple importing data can be from your Loan Origination System
• Get "tips and tricks" to avoid common errors and the "know how" to efficiently produce documents
• Learn how to access compliance tools online at DocMagic's compliance site
• Get immediate answers live to questions posed during the Webinar
• Review new software enhancements and services

Live Webinars are offered almost daily.  Click here to register for a Live Training Webinar that fits your schedule.  Once registered for an upcoming Webinar, the automatic reminder system will keep you informed as the event approaches, and a single mouse click will assure your Outlook calendar will be updated instantly.

Customized Group Webinar Training for Large Corporate Clients (Companywide Rollouts)

Is your company ready to launch a loan product, and do you need your loan officers in all of your company's branches trained?  Is there a particular section(s) of the DocMagic application, such as the section on entering mortgage insurance, on which you feel you need more training?  DocMagic is here for you.  For new DocMagic customers who are planning a launch date of a new loan product(s) on a nationwide or regional basis or are using DocMagic for the first time after switching from another document preparation provider and need managers and loan officers in your numerous branches trained, DocMagic offers customized training.  Our Training Department can work with your company administrators to build a training rollout strategy, including coordinating or integrating sessions using your loan origination software system.

Please contact Ron Carrillo in DocMagic's Training Department, at (800) 649-1362, if you have any questions regarding the contents of this article.