Office hours:
| 6:00am - 5:30pm Monday through Friday, Pacific Standard Time |
After-hours support availability:
| 5:30pm - 9:00pm Monday - Friday |
| 9:00am - 3:00pm Saturday and Sunday, Pacific Standard Time |
DocMagic will be closed for the following national holidays:
| New Year's Day | Wednesday, Jan 1 |
| Martin Luther King, Jr. Day | Monday, Jan. 20 |
| President's Day | Monday, Feb. 17 |
| Memorial Day | Monday, May 26 |
| Independence Day | Friday, July 4 |
| Labor Day | Monday, Sept. 1 |
| Thanksgiving Day | Thursday, Nov. 27 |
| Post Thanksgiving | Friday, Nov. 28 |
| Christmas Eve | Wednesday, Dec. 24 |
| Christmas Day | Thursday, Dec. 25 |
| New Year's Eve | Wednesday, Dec. 31 |
| New Year's Day | Thursday, Jan. 1 2026 |