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What Loan Origination Systems are currently involved with FillMagic?

Lendware by Framework. Any interface with DocMagic Direct can be adapted to work with FillMagic.

colin Fri, 08/21/2009 - 15:57
Whom do I contact for support?

For implementation questions, contact Jack Pier at (866) 620-1583. For document support, contact Alan Brisbane at (800) 649-1362, ext 209 or Mike Zarrilli at ext 210. For compliance, contact Bill Lambropoulos at ext 277.

colin Fri, 08/21/2009 - 15:55
How is document selection handled?

The LOS can include a list of forms when documents are requested or loan data can be analyzed to produce a list automatically.

colin Fri, 08/21/2009 - 15:54
Is bar coding and duplex printing supported?

Yes, both bar coding and duplex printing are supported.

colin Fri, 08/21/2009 - 15:53
How do I get my documents into the system?

A client's current library of forms can be compared to DSI's library of over 35,000 documents in an effort to identify exact matches. Close matches are provided for review and consideration. If no match is found, a custom form is required (see below).

colin Fri, 08/21/2009 - 15:52
How do I get custom documents into the system?

A sample can be faxed or, preferably, an electronic file can be emailed to our customer service department with instructions on how the form should be filled. The fee is $75 to $125 per page depending on the scope of the project. Rules can also be requested to define when the form appears in a document package.

colin Fri, 08/21/2009 - 15:51
What document formats are supported?

PCL, PDF (Adobe Reader) and DBK (DSI's proprietary docblock format that works with the DocMaster reader) formats are all supported.

colin Fri, 08/21/2009 - 15:51
What operating systems are supported?

All operating systems that support Java are also supported by FillMagic.

colin Fri, 08/21/2009 - 15:50
How secure are internet communications with DSI's servers?

DSI has implemented the most current industry security measures to protect customer data. For a detailed description of those security measures, as well as a description of DSI's handling for nonpublic personal information, click here.

colin Fri, 08/21/2009 - 15:50
Can the documents be emailed to, or downloaded by, 3rd-party service providers?

Yes. The LOS may provide emailing functionality, however it is also available via DSI's DocMaster reader program using SMTP or MAPI.

Alternatively, the email can reference a "WebDocs Retrieval Code" that can be used to download the documents from DSI or the lender's website.

colin Fri, 08/21/2009 - 15:49
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