Your camera and microphone are required to participate fully in your Remote Online Notarization (RON) session. If access is blocked or not yet granted, your browser will prevent audio or video from working correctly. This page provides step‑by‑step instructions to help you allow camera and microphone access based on the browser you’re using. Simply find your browser below and follow the corresponding steps.

Google Chrome (Desktop & Mobile) 

1. On the site: Click the lock icon (or the tune/sliders icon) to the left of the address bar.
2. Select Site settings or Permissions.
3. Use the dropdown menus for Camera and Microphone to set them to Allow.
4. Reload the page for changes to take effect.

Alternatively, via Settings: Go to Settings > Privacy and security > Site settings > Camera or Microphone. Here you can manage permissions for specific sites and set the default behavior.

Firefox (Desktop & Mobile)

1. On the site: Click the permissions icon (usually a lock or sliders) in the address bar.
2. Find the Camera and Microphone permissions and click the X next to their current status to clear the existing permission.
3. Reload the page. A prompt will reappear, and you can select Allow (and check "Remember this decision").

Alternatively, via Settings: Go to Settings > Privacy & Security. Scroll down to the Permissions section, click Settings... next to Camera or Microphone, and manage the allow/block list for individual websites.

Safari (macOS & iOS)

1. On the site (iOS/iPadOS): Tap the AA icon on the left side of the address bar, then select Website Settings. Set Camera and Microphone to Allow.
2. On the site (macOS): In the top menu bar, select Safari > Settings (or Preferences) > Websites tab.
3. In the left sidebar, select Camera (and Microphone), then use the dropdown next to the current website to change the setting to Allow or Ask.
4. Reload the page.

Microsoft Edge (Desktop & Mobile)

1. On the site: Click the lock icon to the left of the address bar.
2. Select Site permissions or Permissions and use the dropdown menus for Camera and Microphone to change them to Allow.
3. Reload the page.

Alternatively, via Settings: Go to Settings > Cookies and site permissions > Site permissions. Click on Camera or Microphone to manage permissions for all sites or specific exceptions.