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Expert knowledge and extraordinary customer service is our number one goal. We provide voice, online chat, web and email support via our toll free number and our automated support systems. When you need support for our products and services, please contact us by the methods described below in order for us to provide you the best possible service.

Please contact us via one of the following email addresses. To view
a company directory, click here.

  • Customer Service:
  • Sales/New Account Setup:
  • Technical Support:

Web Chat
You may also establish a instant virtual connection or utilize our Virtual On-Site
Technology for on-screen support via WebHelp Live.
Available Mon through Fri, 7:00am - 5:30pm PST, except holidays.

Phone / Fax
If you prefer to speak by phone, please feel free to call our toll free number.
Available Mon through Fri, 7:00am - 5:30pm PST, except holidays.

  • Phone: (800) 649-1362 or (310) 323-1994
  • Fax: (800) 564-1362

Frequently Asked Questions
Introductory answers to common questions regarding DocMagicXL setup, importing
and processing. View the DocMagicXL FAQ.

Automated Tutorials
View highlights of the features that you can expect to see within DocMagicXL.